Shipping & Delivery

Most frequent questions and answers

EMS, DHL, UPS, TNT, FEDEX service of delivery are choosed for you.
Goods will be sent out to shipping agent on the day or second day of receipt of payment.
Then you can track parcels by the tracking number.
Additionally,the parcel will be delivered directly to your home.

All products are packed in the separate small plastic packages and ziplocks, then in ordinary plastic envelopes or carton boxes depending on weight and contents. There are not any inscriptions on the external envelope or boxes side, speaking of the contents and its price.

What will be indicated in delivery receipts, at earl “description of contents”?

In the given earl we will indicate, for instance, that this is sample of our production.
We will let you know after you order the goods, what is name of product we have used. The mentioned sample names are all legal and safe in applying.

There are many reasons. First of all, for provision of your safety. Why do you want to spare attention? In the case if we will indicate cargo’s name, then the given parcel has more chances to get on Customs checking and finally disadvantage will be reflected on period of its delivery. Certainly, you will get the parcel but this will occur much later than you would want that, as checking can be month and even more.

Sorry, we don’t do that. The workers of the transported or courier company will be surprised having heard that the parcel by weight 150 grams can cost thousands of US dollars. This will bring unnecessary attention to you and us.

We advise EMS and other above mentioned delivery ways. First, you needn’t pay separately for EMS and other courier delivery. Secondly, this is not government organizations, expecting adequate attitude to the undertaken obligations. Additionally, this is service of delivery “from door to door”.

When package get shipper office, the tracking number will give you. Usually take 2-3 days.

We can’t. We have executed all the undertaken obligation on us. Please be careful and attentive when filling up the form of order.

Please contact us asap and give the correct address of delivery.

We send parcels in any point of the world.

The most of goods we send from China, where our chemical laboratory is located.

This is the dispatch straightly from our contracted supplier-companies situated in above-mentioned countries, to your specified address of delivery. This procedure spares time, facility, terms as courier type of delivery such as EMS, DHL, UPS, TNT, FEDEX is used.

From China, we send big quantity products of our laboratory directly to the customers. This is suitable and quick.

Coming from our experience, never was any incident at Customs and border passing when delivery is EMS or other DHL, UPS, TNT, FEDEX service. All our goods are legal at most countries, additionally we declare in invoices the different safe products name, putting COA certificates of covering safe chemicals inside of parcel.

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